Returns & Exchanges

Alway True jewelry is crafted with the utmost care, using the finest materials. If you are somehow dissatisfied with your order, please contact us as soon as possible. 

Items may be returned/exchanged with a postmark date within 30 days of receipt of item. Prior authorization is required for all returns and exchanges. Pieces must be in the same condition as when they were received, and must be in original packaging with all cards, boxes, etc. included. Item must be sent  with a Delivery Confirmation (tracking and proof of shipping). Customer pays return shipping cost, and original shipping cost is nonrefundable.